Privacy Policy
Last Updated: 22/8/2026
1. Introduction
At NISM Papers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Information You Provide
- Name, email address, and phone number
- Account credentials (username and password)
- Payment information (processed securely by payment gateways)
- Profile information and preferences
- Communication preferences
2.2 Information Automatically Collected
- IP address and device information
- Browser type and version
- Pages visited and time spent on platform
- Test scores and progress data
- Cookies and similar tracking technologies
2.3 Usage Information
- Mock test attempts and scores
- Practice questions answered
- Study time and learning patterns
- Feature usage analytics
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your subscription payments
- Track your learning progress and performance
- Send important updates about your account
- Provide customer support
- Improve our platform and services
- Send promotional communications (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations
4. How We Share Your Information
We do NOT sell your personal information. We may share your information with:
- Payment Processors: To process transactions (Razorpay, PayU, etc.)
- Service Providers: Email service, hosting, analytics (with data protection agreements)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze usage patterns
- Improve user experience
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure cloud infrastructure
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing emails
- Data Portability: Receive your data in a machine-readable format
- Object: Object to certain data processing activities
To exercise these rights, contact us at privacy@nismpapers.com
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal, accounting, or security purposes.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. The "Last Updated" date at the top of this policy indicates when it was last revised.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
By using NISM Papers, you consent to this Privacy Policy and agree to its terms.